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Start Here

This is your front door to the platform. Start here when you're new, when you want to understand how the pieces fit together, or when you need to point yourself (or your team) to the right part of the docs.

What you can do here​

  • Get a quick tour of what the platform does — email, SMS, in-email interactive content, microsites, automation, and reporting.
  • Learn the core model: how Authors, Editions, Folders, and Broadcasts relate.
  • Follow a golden-path tutorial to send your first Broadcast in about 15 minutes.
  • Find the journey built for your role, whether you're an Author, admin, analyst, or developer.
  • Work through the admin setup checklist and know where to get support.

Start here​

  1. What Is the Platform
  2. Core Concepts: Authors, Editions, Folders, and Broadcasts
  3. Quickstart: Send Your First Broadcast in 15 Minutes
  4. Choose Your Path
  5. Get Help and Support

In this section​

  • What Is the Platform — A one-page tour of what you can do with the platform: email, SMS, in-email interactive content, microsites, automation, and reporting.
  • Core Concepts: Authors, Editions, Folders, and Broadcasts — Explains the Author to Edition to Folder to Broadcast model at a glance, plus how audiences, sending, and tracking fit together.
  • Quickstart: Send Your First Broadcast in 15 Minutes — A golden-path tutorial that takes you from creating an Edition to sending your first Broadcast and viewing early results.
  • Choose Your Path — A role router that points Authors, Admins, Analysts, Comms managers, and Developers to the journey built for them.
  • Get Help and Support — Where to find support, training, and how to reach your Account Manager when you need a hand.
  • Account Setup Checklist (Admin) — As onboarding shifts from Account-Manager-led to self-serve, a single ordered checklist (authenticate domain, add a From address, invite Authors, import an audience, send a first Broadcast) is the highest-value missing entry point. Nothing today strings the initial admin setup steps together.

Author = the user; Edition = an email an Author builds; Folder (Project Folder) = where Editions are organized; Broadcast = an Edition that is sent out; recipient = subscriber.